Shenmue 3 – Backers Outraged as Epic Store Exclusivity is Announced


Recently at E3, a very controversial decision has been made. Deep Silver and YS Net in a twisted turn of events have decided to betray a large proportion of the people that first made Shenmue 3 possible.

It was announced at the PC Gaming Show just yesterday by Yu Suzuki himself that the PC version of the game would be exclusive to Epic’s Game Store… Update 102 on the Shenmue 3 Kickstarter states:

“We are happy to announce that Shenmue III for PC will be will be an Epic Games Store exclusive. Development for Shenmue III has been moving forward using Unreal Engine and the support we have received from Epic has been excellent. But most importantly, in looking for the most enjoyable experience on PC, it was decided together with Deep Silver after much discussion that the Epic Games Store would be the best distribution platform option.”

This ‘double dip’ decision has understandably not gone down well with Shenmue 3 backers… A number of sales and promises had been previously made to bring the title to Steam. In fact, Shenmue 3 is still showing on the Steam store. On top of this it was only within the previous update (101) that the Steam Client was required to play the game:

“UPDATE #101: Additional Info: Requires Steam Client to activate.”
“UPDATE #102: Additional Info: Requires Epic Games Store Client to activate.” ¬¬

I don’t want to hate Shenmue 3, but the decision to make the game an Epic Store exclusive at this point is an extremely bad one. If I had purchased a steam copy, whether that be from 3 years ago or just 3 days ago I would expect, at the very least a refund due to false advertising.

Backers that have requested refunds so far have been denied and sent the message:

“Thank you very much for contacting us, The launch was previously planned for distribution on Steam, however it was decided together with Deep Silver after much discussion that the Epic Games Store would be the best distribution platform option.”

Shenmue III will be distributed through the Epic Games Store and will require the Epic Games Store Client to activate. We apologize for the sudden change in platform, however, refunds will not be granted for this change. We thank you for your support and look forward to delivering the Shenmue experience fans everywhere have been waiting so long for.”

Whatever happens from this point we’ll keep an eye on the situation… Let us hope this isn’t the ending to what has been, for a long time, a good relationship between a development team and a passionate community.

Let us know what you think in the comments section and check out the latest Shenmue trailer below. Think you have a news tip or want to get involved? Email us at [email protected]


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Hi, the name is Adam, I'm 26 and from the UK. Video games have been part of my life for as long as I can remember. I enjoy games from all eras both new and old and there is nothing better than writing about what you love most.

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