It was previously believed that Nintendo would exchange any old model Nintendo Switch bought after the 17th of July with a revised model with improved battery life. However, Nintendo released a statement that seemingly discredits these previous claims. In the statement to USgamer, Nintendo had this to say:
“We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.”
This vague statement directly contradicts what Nintendo had previously told gaming publications, so obviously there have been some wires crossed in communication. It is unsure whether this service was available for a short time, or was never available to begin with. Regardless, it now seems as if the only way to surely bag yourself a revised Switch model is to check the model number of the one you’re buying.
With no more obvious marker of which model of Switch you’re buying, I think it’s understandable that buyers would be miffed if they still ended up with an older model for the same price as an improved version. A way to switch out (pun intended) your old model for a new one would have been a nice way to alleviate this. With only Nintendo’s most recent statement to go on, however, it seems that this will stay a nice idea rather than a real action on Nintendo’s part.
Does Nintendo’s new statement annoy you? Were you planning on exchanging your old model Switch? Leave your responses in the comments!
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