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EA Reaches Out To Public for Help With Anthem PS4 Crashes

“If you or a loved one have been diagnosed with Mesothelioma you may qualify for…”. Just kidding, but really this basically just like that. EA has finally fully acknowledged how Anthem has been hard crashing PS4 after PS4 and has left, in some cases, gamers without a console to play on.

Anthem’s publishers have since reached out to the public and have asked for everyone’s feedback and help in how to diagnose this re-occurring issue.

“We are currently in process of gathering information about the PS4 issues so we can determine the root cause,” EA then went on to say. “If you are experiencing hard crashes of your console please reply with the following information:

“PlayStation Console: (PS4, Slim, Pro), PSN ID, Crash Info: When does the crash take place? Are you having to take specific steps to get your PlayStation going again? Have you reported your crash data when prompted?”

This issue fluctuates in how often these “hard crashes” may occur. I know in my case, I have never experienced a “hard crash” only Network issues where I have been sent back to Fort Taris or to the Main Menu losing all my progress altogether. Whereas there are rumors of some PS4s crashing so hard that they experience something called “Bricking”.

An event where the console is irreversibly turned into a useless “Brick” of material. These are just that, rumors no hard evidence, and EA does not yet see it as truth.

What EA does recognize though is the fact that when these PS4s are hard crashing they are doing so in such a way, that they resemble pulling the plug out of the PS4 when it’s still running. A feat that every Sony fan knows not to do. These PS4s then take a few minutes to turn back on and can only be done by pressing the button on the console as opposed to the controller. And in some serious cases, ( maybe after repeated crashes ), the PS4 will go into a “safe mode” which there it will attempt to fix itself from system bugs.

With everything stated above, I don’t want you to get the wrong impression. We love Anthem, it is a great game full of exploration and potential, but right now there is a lot of work needed to be done by EA in order for it to stand up amongst all the other games that are being released.

How do you feel about Anthem? Are you a victim of repeated the “Hard Crashing”? Join the conversation in the comments below.

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Zach Flynn
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Hey! I’m Zach. I’m a long time comic/anime fan, and video game lover. I was first fascinated with games ever since loading up my first run through of Crash Bandicoot on my Gameboy as a kid. I also like to write, so why not write about games!

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